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Walt Disney World®
MAGICAL EXPRESS Service

 

 

(LAKE BUENA VISTA, Fla. - Tuesday, Dec. 28, 2004) -- Walt Disney World announced an innovative new service today called "Disney's Magical Express" which offers complimentary airport shuttle, luggage delivery and airline check in for Disney hotel guests.

Beginning May 5, 2005, guests of Disney hotels* using Disney's Magical Express service can check their bags at their hometown airport, bypass baggage claim at Orlando International Airport (OIA) and board state-of-the-art motor coaches to the Walt Disney World Resort - as their bags "magically" appear in their room upon check in. The round-trip service, which is available and complimentary during Disney's Happiest Celebration on Earth event (which also begins May 5, 2005), is designed to give Disney hotel guests the stress-free vacation they want.

With Disney's Magical Express service, a family of four can save more than $80 (based on round trip shuttle or taxi transportation, plus tip, for two adults and two children).

"We are extremely excited to add Disney's Magical Express to the extensive list of ways we make Disney guests' vacations easier and more enjoyable," said Al Weiss, president of Walt Disney World Resort. "In essence, this benefit provides a hassle-free experience for our guests from the airport to our hotel room door and back again."

"Disney's Magical Express service will set new standards for convenience, value and comfort for guests traveling between the airport and Walt Disney World Resort," Weiss added. "Orlando International Airport is one of the premiere airports in the world. We believe Disney's Magical Express will not only transform the airport experience for Disney hotel guests, but will further enhance the world-class status of OIA and drive additional visitation to Central Florida."

* Disney's Magical Express service will not be available to guests of the Walt Disney World Swan and Dolphin hotels, the Shades of Green and the seven hotels near Hotel Plaza Boulevard.

 


How Disney's Magical Express service works:

~ Disney's Magical Express must be booked at least 10 days prior to arrival through disneyworld.com, Disney Reservation Center by calling 407-W-DISNEY or a travel agent beginning Jan. 2, 2005. The service commences May 5, 2005.

~ Guests check their specially-tagged luggage at their departure airport.

~ Upon arrival in Orlando, guests bypass airport baggage claim and go directly to the Disney Airport Welcome Center.

~ Guests board state-of-the-art motor coaches that take them to their Disney hotel.

~ A team of Disney representatives at the airport will pick up guests' luggage and transport it to their hotel room.

 

Disney's Magical Express service makes guests' return to OIA hassle-free as well. This convenient system lets guests flying with participating airlines avoid airport check-in lines by enabling passengers on domestic flights to check their luggage and receive a boarding pass before ever departing their Disney hotel. As an added benefit, guests with flight departures later in the day no longer have to worry about their luggage after they check out of their hotel. They can simply check their luggage at the Resort Airline Check-in Desk and then enjoy the last day of their stay.

In addition to partners at Orlando International Airport, Walt Disney World developed this innovative service in conjunction with private and public sector leaders including: the Mears Transportation Group, the largest provider of ground transportation to the Walt Disney World Resort; BAGS Inc., the provider and innovator in off-airport passenger check-in services for the hotel, convention, cruise and airline industries; ARINC Incorporated, a leading global provider of technology systems for airports and airlines; the Transportation Security Administration; and airline partners including: American Airlines, Continental Airlines, Delta Air Lines, Song, United Airlines and Ted. Walt Disney World hopes to add other air carriers to the resort airline check-in service in the near future.

Congressman John L. Mica (FL-7), Chairman of the U.S. House Subcommittee on Aviation, called Disney's announcement "welcome news."

"Not only does resort airline check-in provide a convenience for the traveler, it also helps to expedite and improve security checks by reducing congestion during the busiest times," Mica said. "By combining Walt Disney World Resort's destination volume and operational expertise with BAGS' innovative processes and exclusive technology, a new industry model will be established."




 

 

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